How do I update a User’s details?
On the left menu bar select Users. Click on the User Name. You can now update any of the User’s details. Remember to click UPDATE before moving away from the page!
Why can’t I add a user as Primary/Alternate Contact
Make sure that this is the only Primary or Alternate Contact for this property. Also confirm (by using the drop-down menu) if the user is an occupant of the unit or not. You need to [...]
Why can’t I add more than one Primary/Alternate Contact to a Property?
A Property can only ever have one Primary and one Alternate Contact.
How to add a User to a Property?
Two ways this can by done. On Property creation phase, add "New Property Details", click save, and you will be presented with the "Add Property Options" where you can associate a user by "Link An [...]